Sales-Cloud-Consultant최고덤프샘플 - Salesforce Sales-Cloud-Consultant시험문제집, Sales-Cloud-Consultant 100%시험패스덤프문제 - Mahadharma

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Salesforce® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The Salesforce training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Salesforce 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Salesforce 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Salesforce Certified Sales Cloud Consultant exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Salesforce framework. Kickstart your path to becoming an Salesforce Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Salesforce 4 Expert

  • Organizations intending to start adopting Salesforce 4 best practices

  • ITSM team members or managers who require an understanding of the Salesforce framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Salesforce best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Salesforce 4, including the Salesforce Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Salesforce’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Salesforce practices, along with the seven essential practices

  • How to become an Salesforce 4 Expert by understanding the new certification path, including the streams for Salesforce Managing Professional (MP) and Salesforce Strategic Leader (SL)

  • How to incorporate Salesforce 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Salesforce Certified Sales Cloud Consultant exam

Why should you take this course?

  • The course addresses all the updates that came with Salesforce 4, including the Salesforce Service Value System (SVS)

  • Salesforce 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Salesforce Certified Sales Cloud Consultant exam on the first attempt

  • The Salesforce Certified Sales Cloud Consultant certification also qualifies students to sit the intermediate Salesforce V3 modules

  • The course was created with input from leading Salesforce subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Salesforce Certified Sales Cloud Consultant exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Salesforce 4?

An Introduction to the Salesforce 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Salesforce 4 Framework, the evolution of Salesforce 4 and best practices, and an introduction to the Salesforce 4 certification structure.

The areas covered include:

Introduction to Salesforce 4
Salesforce 4 Evolution
Salesforce 4 Best Practices
Salesforce 4 Certification Scheme
Salesforce v3 and Salesforce 4
Purpose of the Salesforce Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Salesforce. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Salesforce’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Salesforce to suit their own circumstances.

Many of Salesforce 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Salesforce 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Salesforce’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Salesforce 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Salesforce’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Salesforce 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Salesforce 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Salesforce 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Salesforce SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Salesforce Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Salesforce practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Salesforce 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Salesforce 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Salesforce Practices

Learning Objectives

The 7 Salesforce practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Salesforce practices, their importance and their relationship the Salesforce Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Salesforce Certified Sales Cloud Consultant examination. It will be well worth testing your knowledge on Salesforce 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Salesforce Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

Sales-Cloud-Consultant시험덤프는 최상의 현명한 선택, Mahadharma Sales-Cloud-Consultant 시험문제집에서는 IT인증시험에 대비한 모든 덤프자료를 제공해드립니다, Salesforce Sales-Cloud-Consultant 최고덤프샘플 여러분은 이것이야 말로 알맞춤이고, 전면적인 여러분이 지금까지 갖고 싶었던 문제집이라는 것을 느끼게 됩니다, 현재 경쟁울이 심한IT시대에,Salesforce Sales-Cloud-Consultant자격증 취득만으로 이 경쟁이 심한 사회에서 자신만의위치를 보장할수 있고 더욱이는 한층업된 삶을 누릴수 있을수도 있습니다, 오르지 못할 산도 정복할수 있는게 Sales-Cloud-Consultant덤프의 우점입니다.Sales-Cloud-Consultant덤프로 시험을 패스하여 자격증을 취득하시면 굳게 닫혔던 취업문도 자신있게 두드릴수 있습니다, 많은 사이트에서 판매하고 있는 시험자료보다 출중한Mahadharma의 Salesforce Sales-Cloud-Consultant덤프는 실제시험의 거의 모든 문제를 적중하여 고득점으로 시험에서 한방에 패스하도록 해드립니다.

제 아들은 포동포동한 뺨도 일품이지만, 동그란 뱃살도 귀엽습니다, 내일도Sales-Cloud-Consultant퍼펙트 공부자료일하고 싶으면 아침 일찍 올라와, 처음에는 약점을 찾아낼 생각으로 조사를 시작했다, 길케 하자우, 둘은 천천히 아래로 내려갔다, 짐이 했다네.

그러나 향초는 사람 수보다 하나 부족했다.아, 미안, = 홍기는 아버지 한Sales-Cloud-Consultant최신 업데이트 인증덤프실장의 서재 방문을 두드리고 들어오라는 말이 들리기도 전에 고개를 쏙 내밀었다, 갑자기 행방불명되어 버렸사옵니다, 그럴 리 없지, 서우리 씨도 따뜻해요.

인사 팀장은 이 말을 하고 그대로 돌아섰다, 어떤 놈이 그 아가씨를 보CISSP-KR퍼펙트 인증공부러 여기까지 오냐고, 이 상태로는 입궐할 수도 없었다, 명권은 조심스러운 손놀림으로 고풍스러운 문을 노크했다, 놀람과 설렘이 뒤섞인 목소리.

생각조차 못한 것이다, 설은 등받이에 매달린 채 짐을 싣는 성윤의 모습Sales-Cloud-Consultant높은 통과율 시험덤프자료을 바라보았다, 성인군자 노릇은 그에게 어울리지도 않았고, 하기도 싫다, 남편이 자신의 부인을 안고 걸어가는 모습을 보고 흉을 볼 사람은 없어.

기분이 상한 만큼 미간이 좁혀졌다, 가운 차림이던 제 등과 허리를 강하게 끌어안았던 그 팔의 힘까지, 출장에서 돌아오자마자 그새를 못 참고 우빈 씨에게 쪼르르 일러바친 거야?결혼을 전제로 만난다고 들었습니다.

넌 평생 그 애 껍데기만 취하고 애도 없이 평생 이렇게 살 수도 있단 말이다, 검이C1000-065 100%시험패스 덤프문제부딪치는 순간 알 수 있었다, 이레는 아무런 항변도 하지 않았다, 그가 언제 그녀와 마음을 나누는 친구가 되기로 한 건지는 모르겠지만, 그건 딱히 중요한 게 아니었다.

Sales-Cloud-Consultant 최고덤프샘플 시험 기출문제

다만, 백작 부부는 사교계 데뷔를 조급해하지 않았다, 그곳을 지키고 있던 스틱Sales-Cloud-Consultant높은 통과율 인기덤프스 호의 선장 카론은 뒤를 돌아보지 않은 채 건조한 첫마디를 건넸다, 확실히 예쁜 얼굴이기는 하지만, 미리 들었던 대로 연예인 급으로 뛰어난 미모도 아니다.

내 소원은.칼라일의 마음에 반응한 건지 푸른색의 여의주가 희미하게 빛을Sales-Cloud-Consultant최고덤프샘플발했다, 그리고 나 역시 당신의 얼굴에 허락 안 받고 막 손 대는데요, 뭐, 그래도 오늘 밤엔 여기서 주무시고 가세요, 근데 왜 그런 얼굴이야?

그리고 이건 그냥 열면 되는 것, 그런 거 신경 안 쓰니까 벗도록, 거짓말 아Sales-Cloud-Consultant인증 시험덤프니었다, 내가 이 시절을 너무나도 그리워했기에 죽기 직전에 이런 환상을 보여 주는 걸까, 그의 답에 주아의 입꼬리가 또 한번 실룩였다, 그걸 말이라고 해요?

애지의 어깨를 쥔 다율의 손에 어마어마한 힘이 들어갔다, 야한 잡HPE6-A80시험문제집지 몇 권 나와도 모르는 척해줄게요, 눈치 보며 미룰 시간이 없어, 이봐요, 고은채 씨, 욕먹으면 좀 어때, 공작님이 이렇게 부인을.

그 안에는 백여 명에 달하는 아이들이 웅크린 채 자리하고 있었다, 용호전 안Sales-Cloud-Consultant최고덤프샘플은 쥐 죽은 듯이 고요했고, 간간이 우진의 목소리만이 흘러나왔다, 고무 패킹의 압력으로 수경 안의 살이 쩍쩍 눌러 빨리는 느낌과 함께 머리가 둥둥 울렸다.

마을 회관을 지나 집 앞에 도착한 주원의 차, 아버지라뇨, Sales-Cloud-Consultant최고덤프샘플오븐에 들어가기 전 빵 모습 같습니다, 출구로 갑시다, 예뻐, 예뻐, 예쁘게 커가는 모습을 보지도 못하고 눈을 감다니.

제대로 된 재회를 하기도 전에 주먹 인사를 나누고야 만 것이다, 우진은 세상이 지옥이Sales-Cloud-Consultant최고덤프샘플될 때 어떤 광경이 펼쳐지는지, 이미 알고 있다, 혹시 제주도에도 서민호를 달고 갈 건가, 박쥐 날개, 그도 목소리를 높였다, 이래야 제가 하나라도 덜 죽일 테니까요, 신부님.

물론 진하도 그들의 속내를 알았다, 어디까지나 상단연합회가 서문세가의 최선이기Sales-Cloud-Consultant최고덤프샘플에 자기는 예의를 다했고, 두 세력이 함께 앞을 향해 나아갈 수 있는 방법을 찾으려 애썼다고 했지, 그런 자들을 쫓기 위해서 정보가 필요한 건 당연한 일이다.

Salesforce Certified Sales Cloud Consultant Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Salesforce guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Salesforce service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Salesforce practices

  • The 7 essential Salesforce practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Salesforce 4?

Salesforce 4 is the latest iteration of Salesforce, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Salesforce certification path look like?

Students start with 'Salesforce Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Salesforce Managing Professional' or 'Salesforce Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Salesforce Master'.

How much is an Salesforce certification worth?

According to Payscale, certified Salesforce practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Salesforce work?

Salesforce provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Salesforce benefit businesses?

Salesforce 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Salesforce 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Salesforce 4?

There were three major changes with the release of Salesforce 4. Firstly, it is more industry and community-driven, with Salesforce practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Salesforce 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Salesforce 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Salesforce?

Salesforce 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Salesforce® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the Sales-Cloud-Consultant Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Salesforce courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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Exam Pledge from Mahadharma

At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

What is the format of my exam resit?

Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

How do I get my free 2nd exam voucher?

As long as you have purchased a Mahadharma course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.