PL-400완벽한인증덤프 - PL-400최신덤프문제보기, PL-400시험대비최신덤프모음집 - Mahadharma

 20% off with code: WFH-2020

 FREE exam voucher & resit!

Course Conductor verified 'Microsoft Leader'

Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation
TrustPilot Logo
  Student Review

  Wasn't sure if I should do in-class or self paced. The Microsoft training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Microsoft 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Microsoft 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Microsoft Power Platform Developer exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Microsoft framework. Kickstart your path to becoming an Microsoft Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Microsoft 4 Expert

  • Organizations intending to start adopting Microsoft 4 best practices

  • ITSM team members or managers who require an understanding of the Microsoft framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Microsoft best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Microsoft 4, including the Microsoft Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Microsoft’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices, along with the seven essential practices

  • How to become an Microsoft 4 Expert by understanding the new certification path, including the streams for Microsoft Managing Professional (MP) and Microsoft Strategic Leader (SL)

  • How to incorporate Microsoft 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Microsoft Power Platform Developer exam

Why should you take this course?

  • The course addresses all the updates that came with Microsoft 4, including the Microsoft Service Value System (SVS)

  • Microsoft 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Microsoft Power Platform Developer exam on the first attempt

  • The Microsoft Power Platform Developer certification also qualifies students to sit the intermediate Microsoft V3 modules

  • The course was created with input from leading Microsoft subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Microsoft Power Platform Developer exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Microsoft 4?

An Introduction to the Microsoft 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Microsoft 4 Framework, the evolution of Microsoft 4 and best practices, and an introduction to the Microsoft 4 certification structure.

The areas covered include:

Introduction to Microsoft 4
Microsoft 4 Evolution
Microsoft 4 Best Practices
Microsoft 4 Certification Scheme
Microsoft v3 and Microsoft 4
Purpose of the Microsoft Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Microsoft. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Microsoft’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Microsoft to suit their own circumstances.

Many of Microsoft 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Microsoft 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Microsoft’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Microsoft 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Microsoft’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Microsoft 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Microsoft 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Microsoft 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Microsoft SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Microsoft Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Microsoft practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Microsoft 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Microsoft 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Microsoft Practices

Learning Objectives

The 7 Microsoft practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Microsoft practices, their importance and their relationship the Microsoft Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Microsoft Power Platform Developer examination. It will be well worth testing your knowledge on Microsoft 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Microsoft Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

하지만Microsoft인증 PL-400시험패스는 하늘에 별따기 만큼 어렵습니다, Mahadharma PL-400 최신 덤프문제보기에 믿음을 느낄수 있도록 구매사이트마다 무료샘플 다운가능기능을 설치하였습니다.무료샘플을 체험해보시고Mahadharma PL-400 최신 덤프문제보기을 선택해주세요, 자격증이 수없이 많은데Microsoft PL-400 시험패스부터 시작해보실가요, Microsoft PL-400 완벽한 인증덤프 이렇게 인재가 많은 사회에서 IT관련인사들은 아직도 적은 편입니다, 먼저 많은 시간을 투자하고 신경을 써서 전문적으로 과련 지식을 터득한다거나; 아니면 적은 시간투자와 적은 돈을 들여 Mahadharma PL-400 최신 덤프문제보기의 인증시험덤프를 구매하는 방법 등이 있습니다, Mahadharma에서는 무료로 24시간 온라인상담이 있으며, Mahadharma의 덤프로Microsoft PL-400시험을 패스하지 못한다면 우리는 덤프전액환불을 약속 드립니다.

무음 마법에 의해 소리가 차단됩니다, 요새 같이 인터넷이 발달한 세상에서 인터넷PL-400완벽한 인증덤프에 그런 글이라도 올리면, 일파만파로 퍼져나갈 것이다, 아니, 이제 리안님마저 그러세요, 또 한 번 고통을 마주해야 할 순간이 바로 앞에 놓여있기 때문이었다.

사내 쪽에서 오히려 예다은을 알아보자, 예다은이 당황해서 할 말을PL-400최신 인증시험 기출자료잃어버렸다, 폰을 사무실에 두고 왔군, 나도 갖고 싶어, 그것이 누구인가, 아, 여기서부턴 들어가시면 안 됩니다, 그들뿐이 아닙니다.

그녀를 향해 추경이 말했다, 비즈니스석 필요 없어, 조금 흥분하신 것 같아요, 어떻게 제가 신경을 안 쓸 수가 있겠어요, 팀장의 물음에 여정이 쟁반을 내려놓으며 생긋 웃었다, 소하의 얼굴에 자조 어린 미소가 떠올랐다.

소하가 고분고분 따를 거라 기대하지 않았던 배 여사는 순간적으로 당황했다, 보통PL-400최고품질 인증시험 기출자료내가 이렇게 굴면 담임은 못 이긴 척 눈길을 거둬주기 마련인데 오늘은 계속 본다, 천천히 그녀는 벌어진 원우의 입술을 포개었다, 나도 걱정이 안 되는 건 아니지만.

만약에 그 자리에 한경준 대원이 있었다면, 강요에 의해서가 아닌, 제C2090-318최신 덤프문제보기의지로 뭔가를 해 보고 싶기도 했다, 아드님이나 따님이 아니라 본인이시라고요, 그러곤 또 새근새근 자는 게, 제 품이 그리도 편안한 모양이다.

하지만 한편으로는 이 사람이라면 다를지도 몰라.라는 생각을 했었나 보다, CIS-HR시험대비 최신 덤프모음집버선과 속바지 사이 설핏 드러난 새하얀 종아리에도 찬 기운이 가득 느껴졌다, 서연이 그토록 보고 싶어 했다는 게 이해가 갈 정도로 아름다웠다.

PL-400 완벽한 인증덤프 기출자료

그것을 낸들 어찌 알겠는가, 그를 이 천국에 계속 묶어 줄 소중한 재산이었다, PL-400완벽한 인증덤프한국에 두고 온 하얗고 귀여운 사막여우 말하는 거지, 내 남편 될 사람이니까, 꼬마와 엄마가 멀어지고 몸을 돌려세운 유원을 향해 은오가 장난처럼 짓궂게 말했다.

인성적으로나 외모적으로나 너무 뛰어나서 시기와 질투를 받는 건가, 이런 걸 대체 언제PL-400완벽한 인증덤프그린 거야, 그.그러니까 앞으로 내 사료는 다른 사람이 준다는 거야, 헙!비몽사몽 간에 혼자인 줄 알았는데 바로 귓가에서 들려오는 타인의 목소리에 채연이 놀라 눈을 번쩍 떴다.

창은 정확하게 단엽의 미간을 노리고 날아들었다, 현우는 오늘 카드가 정지되는PL-400완벽한 인증덤프바람에 친구들 앞에서 창피를 당한 기억이 갑자기 떠올라 인상을 썼다, 꼭 한 번 만나보고 싶군, 차지연이 걔 다시 또 그 사건 들쑤시는 건 아니겠지?

일단 내장을 다 빼낸 다음, 바다에 버렸다, 다시는 날 안 보고 싶다면서요, 웃음을PL-400완벽한 인증덤프거둔 그가 진지하게 말을 했다, 상궁 따위가 이 혜빈마마 알기를 비렁뱅이 발싸개 정도로 여기고 있으렷다, 우리의 의기양양한 태도에 은화는 영 못마땅한 표정을 지었다.

대단하진 않아도 겨우겨우 수렁에서 빠져나와 이뤄낸 나의 삶을 꼭 지켜내자, 소맷자락 좀C1000-066인기자격증잡았다고 여우짓이라니, 오늘은 새로운 방식인가, 오늘 정말 끝내주는 관광이었어요, 아침 회의에 모인 팀원들 역시 한 명 한 명 성실하게 자신의 삶을 만들어나가는 동지들이었다.

빛을 가리는 큰 키로 채연 앞에 서 있는 모습은 평소보다 더욱 냉기가 흘렀다, 그랬더니 이놈이 조PL-400최신시험건을 받아들이겠다고 하더라고요, 내 침대는 네 방 침대보다 훨씬 넓어, 왜 이렇게 자신감이 낮으시지, 생각해보니 그렇게 좋아하진 않았지만 그 순간부터 그녀는 나의 페이버릿이자 우상이 되어야 했다.

나름 늦게 왔다고 생각을 하는데 정식은 그가 오기를 아마 기다리고 있었던 모양이었다, PL-400유효한 최신덤프누군가 현관문을 열었고 다 같이 현관으로 밀려났다, 마음 있지, 회복 마법을 쓸 수 있는 전력은 정말 도움이 되겠지만 인조인간인지가 나온 시점에서 안전을 장담하기 어려워.

석환은 잡은 소 한 마리를 동네 사람들에게 대접하면서 딸 자랑하기에 바빴다, 자란아, 대체 무슨 일인 것이냐, 내가 정말 너무 답답해서 그렇습니다, 생각지 못한 소식을 접한 민혁과 예원은 삽시간에 토끼 눈이 되었다.

최신버전 PL-400 완벽한 인증덤프 덤프공부자료

전 가주님보다 아가씨 편이라니까요!

Microsoft Power Platform Developer Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Microsoft guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Microsoft service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices

  • The 7 essential Microsoft practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Microsoft 4?

Microsoft 4 is the latest iteration of Microsoft, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Microsoft certification path look like?

Students start with 'Microsoft Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Microsoft Managing Professional' or 'Microsoft Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Microsoft Master'.

How much is an Microsoft certification worth?

According to Payscale, certified Microsoft practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Microsoft work?

Microsoft provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Microsoft benefit businesses?

Microsoft 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Microsoft 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Microsoft 4?

There were three major changes with the release of Microsoft 4. Firstly, it is more industry and community-driven, with Microsoft practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Microsoft 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Microsoft 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Microsoft?

Microsoft 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the PL-400 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Microsoft courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

LinkedIn Page

This PL-400 course has a 97% 1st time pass rate and can increase your earning potential by up to 25%!  TRY A FREE TRIAL

Trusted by Over 150 Corporate Clients Globally

Mahadharma partner with hundreds of organizations to upskill and certify their employees as well as supplying managers with highly relevant data on training programs, allowing them to make the most of their investments. Get a FREE no obligation quote today and see for yourself.

Featured Clients

Exam Pledge from Mahadharma

At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

What is the format of my exam resit?

Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

How do I get my free 2nd exam voucher?

As long as you have purchased a Mahadharma course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.