Microsoft MB-901최고덤프샘플 - MB-901완벽한시험공부자료, MB-901인기덤프문제 - Mahadharma

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The Microsoft training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Microsoft 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Microsoft 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Microsoft Dynamics 365 Fundamentals exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Microsoft framework. Kickstart your path to becoming an Microsoft Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Microsoft 4 Expert

  • Organizations intending to start adopting Microsoft 4 best practices

  • ITSM team members or managers who require an understanding of the Microsoft framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Microsoft best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Microsoft 4, including the Microsoft Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Microsoft’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices, along with the seven essential practices

  • How to become an Microsoft 4 Expert by understanding the new certification path, including the streams for Microsoft Managing Professional (MP) and Microsoft Strategic Leader (SL)

  • How to incorporate Microsoft 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Microsoft Dynamics 365 Fundamentals exam

Why should you take this course?

  • The course addresses all the updates that came with Microsoft 4, including the Microsoft Service Value System (SVS)

  • Microsoft 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Microsoft Dynamics 365 Fundamentals exam on the first attempt

  • The Microsoft Dynamics 365 Fundamentals certification also qualifies students to sit the intermediate Microsoft V3 modules

  • The course was created with input from leading Microsoft subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Microsoft Dynamics 365 Fundamentals exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Microsoft 4?

An Introduction to the Microsoft 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Microsoft 4 Framework, the evolution of Microsoft 4 and best practices, and an introduction to the Microsoft 4 certification structure.

The areas covered include:

Introduction to Microsoft 4
Microsoft 4 Evolution
Microsoft 4 Best Practices
Microsoft 4 Certification Scheme
Microsoft v3 and Microsoft 4
Purpose of the Microsoft Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Microsoft. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Microsoft’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Microsoft to suit their own circumstances.

Many of Microsoft 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Microsoft 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Microsoft’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Microsoft 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Microsoft’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Microsoft 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Microsoft 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Microsoft 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Microsoft SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Microsoft Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Microsoft practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Microsoft 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Microsoft 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Microsoft Practices

Learning Objectives

The 7 Microsoft practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Microsoft practices, their importance and their relationship the Microsoft Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Microsoft Dynamics 365 Fundamentals examination. It will be well worth testing your knowledge on Microsoft 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Microsoft Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

Mahadharma MB-901 완벽한 시험공부자료제품을 한번 믿어보세요, Microsoft인증 MB-901 시험은 최근 제일 인기있는 인증시험입니다, Microsoft MB-901덤프는 실제 시험문제의 모든 유형을 포함되어있어 적중율이 최고입니다, Microsoft MB-901 최고덤프샘플 Software 버전은 테스트용으로 PDF 버전 공부를 마친후 시험전에 실력테스트 가능합니다, 여러분은 먼저 우리 Mahadharma사이트에서 제공되는Microsoft인증MB-901시험덤프의 일부분인 데모 즉 문제와 답을 다운받으셔서 체험해보실 수 잇습니다, Mahadharma의 전문가들은Microsoft MB-901 최신시험문제를 연구하여 시험대비에 딱 맞는Microsoft MB-901덤프를 출시하였습니다.

한 손으로 테이블을 짚은 태성이 자리에서 일어나 하연을 향해 몸을 숙이고 있었다, MB-901최고덤프샘플아, 죄, 죄송, 그 순간 소년이 사진여의 혈을 가볍게 눌렀다, 무도회 때 입으려고 맞춰 놓았던 드레스 말이야, 내 집으로 갑시다, 자신과 유태는 아무 사이가 아니었다.

그러면 가, 그래, 어깨의 상처보다 더 아프기 시작한 곳이 있었다, 영애가 욱하려는 낌새가MB-901최고덤프샘플보이면 주원은 추가도발 없이 깔끔하게 끝냈다, 그럼 운명이라고 치고, 목소리를 듣자 얼굴이 보고 싶었고, 누구 하나 쉽게 입을 떼지 못하는 그때, 로에르 부족의 원로가 입을 열었다.

고개를 저은 렌슈타인은 곧 미련 없이 몸을 돌렸다, 그 자식은 사람이 아니야,아마 초대장을 보내지 않았더라면 어떻게든 파티의 주최를 막았을 확률이 컸다, 왜 세간에서 대공님보고 딸 바보라고 하는지 알겠군요, 하지만 고통은 멈추지 않았다.

성급한 행동이 혹여 어떤 일을 그르치기라도 할까 봐 두려운 거였다, 제혁은 못마땅한 표MB-901유효한 공부정으로 재빨리 장갑을 벗어 얼어붙은 지은의 두 뺨을 양손으로 감쌌다, 그때 초고의 몸은 더욱 거대한 분노에 휩싸였다, 어느새 깨어난 로인이 벽 저편을 가리키며 소리쳤다.오오!

끈덕진 요구에 몹시도 짜증 난 리움은 그녀에게 사나운 눈동자를 내리꽂았다, = MB-901최신 인증시험 기출자료형민의 변호사를 만나 꽤 오랜 시간 이야기를 나눈 라 회장의 얼굴에는 피곤함이 묻어났다, 평범한 지진과 다르게 땅은 위아래로 흔들리고 있었다.잠깐.

태성과는 한 번도 나눠 본 적 없는 종류의 대화였다, 첫 미팅 때 테이블SPLK-2003인기덤프문제위에 올려져 있던 하연의 손 위에서 반짝이던 반지가 눈앞에 아른거린다, 이 개망나니 도련님은 오늘 처음 본 아내에게 반해도 단단히 반한 모양이었다.

MB-901 최고덤프샘플 100% 합격 보장 가능한 덤프문제

그래 맞아, 도움이 되는 사람이 되고 싶어서, 내가 부케를 받는 건 또 어떻게MB-901 Dumps알고, 오빠 말 잘 들어, 물론 그 제안은 천무진의 매몰찬 거절로 끝났지만 말이다, 양식도 떨어졌고, 텃밭에 가꾼 양식은 아직 수확 때가 아니라서 걱정입니다.

제가 폐하께 말씀드렸으면 해결되었을 일이었습니까, 제가 예슬이 앞에서 대표님 좋아한다고 고백MB-901합격보장 가능 덤프했을 때, 저한테 그러셨죠, 그날은 김 여사의 인생에서 잊을 수 없는 끔찍한 날이었다, 디아르는 근래 르네에게 있었던 일들이 그녀를 힘들게 했을거라고 막연히 생각하며 그녀를 다독였다.

현우의 의미심장한 목소리에 남자가 바로 대답하지 못하고 잠시 뜸을 들였다, 호흡을 조금MB-901최고덤프샘플다스리자 알싸한 고통이 나아지는 것 같았다, 제대로 가르치지 않으면 기어오를 거라고, 맞네, 이 집, 의원실에 앉아 있는 백인호 의원은 자신의 오른팔 사내와 대화를 나누고 있다.

초상화가 괜히 부자들의 그림이란 말이 있는 게 아닌 것이다, 마차는 멈추는 일 없이 왔던 길70-462높은 통과율 시험공부을 되짚어 사라졌다, 주인님 방은 나도 성인이 된 뒤로는 들어간 적이 없어, 머리만 대면 잠들어버리는 건, 채은수도 선우에게 있어서는, 도경을 다루기 위한 하나의 수단에 지나지 않았다.

중요한 손님이니까.아버지와 어머니는 한 사람인 것처럼 이구동성으로 이야기했다, MB-901인기자격증 시험 덤프자료진정한 수인이 되기 위한 처음이자 마지막 관문이지만, 너무나 고통스럽다던 통과 의례, 아파트를 나와 걷던 선주가 유영의 팔짱을 끼며 물었다.무슨 일은.

의사 인가, 그런데 너는 어찌하여 너의 자식과 같은 그 아이들을 팔아 넘겼느냐, MB-901최고덤프샘플그사이 누구 오면 연락 주세요, 그래도 자네가 벗어준 옷 덕분에 괜찮을 줄 알았는데 아닌 모양이야, 말씀을 먼저, 희야 베이커리라는 로고가 있는 봉지였다.

뭐라고 물어볼 새도 없었다, 반지도 냉큼 받아 놓고서 일부러 시치미를 뚝MB-901최고덤프샘플떼 버렸다, 조금 있다가 다시 와야겠다, 담영은 제 삶도 포기하려고 했었다, 감질나게 거는 유혹이 먹힌 건지, 어느새 도경의 손이 허리춤에 감겼다.

와아아아아아아아아~~~ 경기장이 흔들렸다, 5V0-41.21완벽한 시험공부자료순식간에 병원은 아수라장이 되었다, 그녀가 천천히, 아주 천천히 몸을 돌렸다.

최신 MB-901 최고덤프샘플 덤프샘플문제 다운로드

Microsoft Dynamics 365 Fundamentals Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Microsoft guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Microsoft service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices

  • The 7 essential Microsoft practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Microsoft 4?

Microsoft 4 is the latest iteration of Microsoft, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Microsoft certification path look like?

Students start with 'Microsoft Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Microsoft Managing Professional' or 'Microsoft Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Microsoft Master'.

How much is an Microsoft certification worth?

According to Payscale, certified Microsoft practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Microsoft work?

Microsoft provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Microsoft benefit businesses?

Microsoft 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Microsoft 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Microsoft 4?

There were three major changes with the release of Microsoft 4. Firstly, it is more industry and community-driven, with Microsoft practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Microsoft 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Microsoft 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Microsoft?

Microsoft 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the MB-901 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Microsoft courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.