CLSSYB-001 100%시험패스덤프자료 & CLSSYB-001높은통과율덤프샘플다운 - CLSSYB-001퍼펙트덤프최신데모문제 - Mahadharma

 20% off with code: WFH-2020

 FREE exam voucher & resit!

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

GAQM® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The GAQM training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your GAQM 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', GAQM 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the GAQM framework. Kickstart your path to becoming an GAQM Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified GAQM 4 Expert

  • Organizations intending to start adopting GAQM 4 best practices

  • ITSM team members or managers who require an understanding of the GAQM framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the GAQM best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of GAQM 4, including the GAQM Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How GAQM’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 GAQM practices, along with the seven essential practices

  • How to become an GAQM 4 Expert by understanding the new certification path, including the streams for GAQM Managing Professional (MP) and GAQM Strategic Leader (SL)

  • How to incorporate GAQM 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam exam

Why should you take this course?

  • The course addresses all the updates that came with GAQM 4, including the GAQM Service Value System (SVS)

  • GAQM 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam exam on the first attempt

  • The GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam certification also qualifies students to sit the intermediate GAQM V3 modules

  • The course was created with input from leading GAQM subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in GAQM 4?

An Introduction to the GAQM 4 Framework

Learning Objectives

This introductory module gives a complete overview of the GAQM 4 Framework, the evolution of GAQM 4 and best practices, and an introduction to the GAQM 4 certification structure.

The areas covered include:

Introduction to GAQM 4
GAQM 4 Evolution
GAQM 4 Best Practices
GAQM 4 Certification Scheme
GAQM v3 and GAQM 4
Purpose of the GAQM Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of GAQM. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

GAQM’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt GAQM to suit their own circumstances.

Many of GAQM 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate GAQM 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, GAQM’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The GAQM 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to GAQM’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by GAQM 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the GAQM 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The GAQM 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The GAQM SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The GAQM Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by GAQM practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 GAQM 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 GAQM 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 GAQM Practices

Learning Objectives

The 7 GAQM practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 GAQM practices, their importance and their relationship the GAQM Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam examination. It will be well worth testing your knowledge on GAQM 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the GAQM Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

CLSSYB-001덤프를 열공하여 높은 점수로 GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam시험을 합격하여 자격증 취득하시길 바랍니다, CLSSYB-001덤프로 GAQM시험을 준비하여 한방에 시험패스하세요, 저희 GAQM CLSSYB-001덤프는 실제 시험문제의 모든 범위를 커버하고 있어 GAQM CLSSYB-001덤프의 문제만 이해하고 기억하신다면 제일 빠른 시일내에 시험패스할수 있습니다, GAQM CLSSYB-001 100%시험패스 덤프자료 덤프에 있는 문제만 열심히 공부하시면 시험통과 가능하기에 시간도 절약해줄수있어 최고의 믿음과 인기를 받아왔습니다, GAQM인증 CLSSYB-001덤프로GAQM시험을 패스,하지 못하셨다구요?

이런 일로 전하께 걱정 끼쳐 드리고 싶지 않습니다, 그는 흐르는 눈물에 입술을 적시CLSSYB-001퍼펙트 최신 공부자료다가 더는 흐르지 않도록 핥아내렸다, 밖에 앉아 있는 유나에게까지 감독의 호탕한 웃음소리가 들릴 정도였으니까, 저는 준영 씨가 저 때문에 기회를 포기하는 건 싫어요.

칼라일이 버젓이 옆을 지키고 있는 바람에 기회를 잡지 못하고 있는 것뿐이었다,절도부터 시작해 자잘한 폭행 사건이 주를 이뤘고 간혹 방화 사건도 있었다, 말은 흩어지고, 너와 내가 나눠 담은 무게가 다르니ㅡ 결국은 없어지는 것이 아니겠니.

금순의 얼굴이 연화의 무릎으로 떨어져 내리고 있었다, 조금 시간이 흐르자, 외국인 남자가 혜리CLSSYB-001유효한 덤프자료를 라운지에 데려다준 뒤 어디론가 향했다, 공주님이 혹시 주화유, 키가 유독 큰, 타는 듯한 새빨간 머리카락의 여자아이가 사내아이들에게 둘러싸여 맞는 광경은, 이상하게 그의 시선을 끌었다.

백성들을 바라보는 그의 표정엔 귀군의 모습은 없었다, 오빠는 오빠가 싫은 적CLSSYB-001최고품질 덤프샘플문제없어요, 은화의 입장에서는 놀랄 수도 있을 거였다, 이래 봬도 고르고 고른 물품들로 정성을 다해 작성하는 편지이니, 후작님이 무사히 받아보시길 바랍니다.

아니, 한 그릇만 실컷 먹어봤으면 소원이 없겠다, 혼자 다 벗고 있는데 어떻게 편하게C_S4CDK_2021높은 통과율 덤프샘플 다운있겠어요, 입이 쩍 벌어져서 자랑하더니, 뭐 그렇게 급한지 오늘 후다닥 이사갔어, 최대한 그가 좋아할만한 미소를 지었다, 부재중 전화 한 통과 문자 하나가 와 있었다.

두 사람을 지켜보던 서강율은 무에 못마땅한 듯 미간을 한데 모았다, 그런 것 같CLSSYB-001퍼펙트 덤프문제군요, 우리 골드 라이언 기사단의 먹잇감이 하나 늘겠네, 내게는 당신이에요.그녀는 떨리는 두 손으로 내 손목을 감싸 쥐었고 떨어트렸던 시선을 천천히 되가져왔다.

시험대비 CLSSYB-001 100%시험패스 덤프자료 최신버전 덤프데모문제 다운받기

증거를 찾다가는 늦어버립니다, 어딘가 반짝이는 그의 동공 안에 그녀의 얼굴이그대로 비쳤다, 뭐, 가능하다면, 비진도로 간다, 각서의 책임’ 부분을 정확히 가리키며, 정헌은 말했다, 차 문을 닫은 홍기는 뒤에 서 있던 은민에게 물었다.

성태는 좀 더 구체적인 내용이 듣고 싶었다, 그와 있는 것이 더 편해서 그랬을지도 모른다, 뭐 눈CLSSYB-001 100%시험패스 덤프자료에는 뭐만 보인다고, 과거 소녀경이란 게 있다, 한 회장 곁에서 업무와 사적인 부분을 전부 관리하는 박 실장님처럼, 태성이 혹시 곁에 없을 때를 대비해 하연을 케어해줄 사람이 있어야 할 것 같았다.

또 한 번의 기회가 찾아올 거라 믿으며, 몸을 뒤척일 때마다 나는 사부작거리는CLSSYB-001 100%시험패스 덤프자료소리, 칼같이 날카로운 도훈의 목소리가 지수의 말을 뒤이었다, 융은 당황스러웠다, 이마부터 목까지 닦아 내던 유나는 지욱이 덮고 있던 이불을 들어 올렸다.

사심 없으니까 가만히 있어, 그리고 급히 다가온 태춘에게 모든 사실을 말CLSSYB-001최신 덤프문제모음집했다, 저놈이 어디서 수작질을 부리는 건지 모르겠다, 완전 기습이었다고, 사라가 콧대를 높인 채 소리를 칠 때였다, 저는, 저는 많이 무서워요.

말하자면 동거니까, 검사가 아닌 거, 오늘 저녁 다율이 경기CLSSYB-001 100%시험패스 덤프자료있는 거 알지, 이건 바위에요, 달콤한 긴장이 전신으로 퍼졌다, 재연은 몸을 움찔 떨긴 했지만, 뒤로 물러나지는 않았다.

이제 아침이라 눈감은 지 얼마 되지 않았습니다, 슬슬 눈치를 보던 경준Sales-Cloud-Consultant퍼펙트 덤프 최신 데모문제이 재빠르게 일어났다, 남자의 등 뒤로, 족히 세 사람은 품을 수 있을 만큼 거대하고 눈부신 날개가 등장했다, 성가시다고, 하고 괴성이 나왔다.

저기, 채송화 씨, 그러니까 그게 조건이에요, 만약 성제가 대상제의 본심을CLSSYB-001높은 통과율 시험덤프자료읽어내지 못한 채, 양위를 덥석 받아들였다면 성제는 그 자리에서 바로 숙청이 되었을 수도 있었을 것이다, 얼마나 오랫동안 그 자리에 서 있었던 걸까.

누가 봐도 정권에 눈엣가시인 이경제 의원만 내쳐지는 꼴이었CLSSYB-001 100%시험패스 덤프자료다, 내일이 아니어서 얼마나 다행이던지, 하나 여기엔, 값비싼 영단이 끼어 있는 것이다, 지금 막 연통이 닿았습니다.

GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the GAQM guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the GAQM service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 GAQM practices

  • The 7 essential GAQM practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is GAQM 4?

GAQM 4 is the latest iteration of GAQM, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the GAQM certification path look like?

Students start with 'GAQM Foundation'. Passing the Foundation exam then enables them to choose modules in the 'GAQM Managing Professional' or 'GAQM Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'GAQM Master'.

How much is an GAQM certification worth?

According to Payscale, certified GAQM practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does GAQM work?

GAQM provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can GAQM benefit businesses?

GAQM 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

GAQM 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with GAQM 4?

There were three major changes with the release of GAQM 4. Firstly, it is more industry and community-driven, with GAQM practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, GAQM 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including GAQM 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement GAQM?

GAQM 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

GAQM® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the CLSSYB-001 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their GAQM courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.