Microsoft AZ-400퍼펙트덤프데모다운로드, AZ-400인증시험대비공부자료 & AZ-400시험패스가능덤프문제 - Mahadharma

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The Microsoft training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Microsoft 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Microsoft 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Microsoft Azure DevOps Solutions exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Microsoft framework. Kickstart your path to becoming an Microsoft Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Microsoft 4 Expert

  • Organizations intending to start adopting Microsoft 4 best practices

  • ITSM team members or managers who require an understanding of the Microsoft framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Microsoft best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Microsoft 4, including the Microsoft Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Microsoft’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices, along with the seven essential practices

  • How to become an Microsoft 4 Expert by understanding the new certification path, including the streams for Microsoft Managing Professional (MP) and Microsoft Strategic Leader (SL)

  • How to incorporate Microsoft 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Microsoft Azure DevOps Solutions exam

Why should you take this course?

  • The course addresses all the updates that came with Microsoft 4, including the Microsoft Service Value System (SVS)

  • Microsoft 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Microsoft Azure DevOps Solutions exam on the first attempt

  • The Microsoft Azure DevOps Solutions certification also qualifies students to sit the intermediate Microsoft V3 modules

  • The course was created with input from leading Microsoft subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Microsoft Azure DevOps Solutions exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Microsoft 4?

An Introduction to the Microsoft 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Microsoft 4 Framework, the evolution of Microsoft 4 and best practices, and an introduction to the Microsoft 4 certification structure.

The areas covered include:

Introduction to Microsoft 4
Microsoft 4 Evolution
Microsoft 4 Best Practices
Microsoft 4 Certification Scheme
Microsoft v3 and Microsoft 4
Purpose of the Microsoft Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Microsoft. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Microsoft’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Microsoft to suit their own circumstances.

Many of Microsoft 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Microsoft 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Microsoft’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Microsoft 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Microsoft’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Microsoft 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Microsoft 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Microsoft 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Microsoft SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Microsoft Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Microsoft practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Microsoft 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Microsoft 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Microsoft Practices

Learning Objectives

The 7 Microsoft practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Microsoft practices, their importance and their relationship the Microsoft Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Microsoft Azure DevOps Solutions examination. It will be well worth testing your knowledge on Microsoft 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Microsoft Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

Microsoft인증 AZ-400시험은 IT인증시험중 가장 인기있는 시험입니다, Microsoft AZ-400 퍼펙트 덤프데모 다운로드 적중율 높은 최고품질을 보장하는 덤프자료, Mahadharma의 높은 적중율을 보장하는 최고품질의Microsoft AZ-400덤프는 최근Microsoft AZ-400실제인증시험에 대비하여 제작된것으로 엘리트한 전문가들이 실제시험문제를 분석하여 답을 작성한 만큼 시험문제 적중율이 아주 높습니다, AZ-400시험은 멋진 IT전문가로 거듭나는 길에서 반드시 넘어야할 높은 산입니다, Mahadharma에서 제공되는 덤프는 모두 실제시험과 아주 유사한 덤프들입니다.Microsoft AZ-400인증시험패스는 보장합니다.

그제야 이레나는 해리의 말뜻을 완벽히 이해했다, 그는 저녁으로 먹으려고AZ-400퍼펙트 덤프데모 다운로드오는 길에 사 온 피자를 전자레인지에 데워왔다, 차 유리를 때리는 빗방울이 굵어지기 시작했다, 그거야 아무 일도 아니지만, 그 아가씨가 문제지.

Mahadharma에서는 여러분의 편리를 위하여 Mahadharma만의 최고의 최신의Microsoft AZ-400덤프를 추천합니다, 그사이 내가 저 골샌님을 사로잡을 것이니, 지금 무슨 소리 하는 거야, 아마도 당천평이 옮겨놓은 모양이었다.

오늘 이준에게 밤샐 각오하라고 했던 그녀의 말이, 조그만 사내에게서 흘러나오는 기세가 제법AZ-400최신 덤프샘플문제 다운매서워 행수는 살짝 움찔했다, 어쩔 수 없이 예원은 떨떠름하게 고개를 끄덕였다, 이왕이면 내 곁에서, 난감해하는 언의 모습에 계화는 살며시 고개를 끄덕였다.은밀히 모셔오겠습니다.

그리고 좁디좁은 중문을 지나치려는 순간, 명석과 레오의 넓은 어깨가 중문 사이에 꽉AZ-400높은 통과율 인기 덤프문제껴버리고 말았다.제가 조금 빨랐는데요, 멀쩡한 얼굴로 멀쩡한 흉내를 내니 속을 알면서도 자꾸만 속으려고 해, 정문 앞 계단을 밟으려다 뒤에 서 있는 비비안에게 다가갔다.

싫으면 싫다고 해요, 그저 상관을 잘못 만났고 주인을 잘못 만난 운 나쁜 늑대일 뿐이야, 유리엘라는 백작을 노려보는 테스리안에게서 눈을 떼지 못했다, 그 때 그 미친 왕 옆에서 그 미친 행위를 다 감내하며, 때로 눈물로 충고하며 죽은 듯이 살아남은 상선영감만이 아는 통로였다.

심지어 늑대와 도서관에서 빈둥거리고 있는 이 시간도 황제를 만나고 돌아PEGAPCDC84V1인증시험대비 공부자료온 후 며칠 만에 맛보는 휴식이었다, 사실 밥을 딱히 먹지 않아도 되거든, 법광은 두 눈을 튀어나올 듯이 부릅뜨고서 조구를 내려다보고 있었다.

시험패스 가능한 AZ-400 퍼펙트 덤프데모 다운로드 덤프 최신자료

삼 형제 중 막내로 태어났지만, 경민은 첫째와 둘째를 제치고 쌍우그룹의 유력C_CP_11시험대비 인증공부자료한 후계자 후보 자리를 거머쥐었다, 그들은 직감적으로 알 수 있었다, 근데 다들 이런 거 가지고 있어, 김 여사는 생각할수록 피가 거꾸로 솟는 기분이었다.

십삼 년 전처럼, 휴이트 교수님께서 기다리고 있습니다, 죽은 줄 알았던 이석수C_S4CAM_2011최신버전 인기덤프딸내미가 살아 돌아올지, 장동훈 씨랑 아주 긴밀한 사이시던데, 그러지 않으면 현행범으로 체포해 버릴 거니까, 태성이 하연에게로 뻗어나가려던 손을 급히 멈추었다.

그대가 너무 뜨거운 눈빛으로 구경해서 하마터면 검을 놓칠 뻔했어, 계산을 하면서도 홍기는 친절한 얼AZ-400퍼펙트 덤프데모 다운로드굴로 경서를 챙겨주었다, 이진이 여위에게 손짓을 했다, 키켄이었다, 그래도 이곳, 자신의 방이라고 안내받은 이곳만이 이 차갑고 딱딱한 거대한 대리석 같은 공간 속에 유일한 안식처와도 같은 곳이었다.

손수건을 묶은 것도 아닌데 어쩐 일이죠, 빨리 왔네요, 그렇게 칼날이 있는데 목을 들이미는 사람이 어딨AZ-400퍼펙트 덤프데모 다운로드어요, 갑작스럽게 떠나버린 공작님도 이곳에 있는 부인과 아이들도 모두 안타까울 뿐이었다, 그가 언제나 지지해주고 믿어준다는 사실을 알고 있었지만, 그래도 직접 이렇게 귀로 들을 때면 기분이 정말 이상해졌다.

디아르의 옷소매가 점점 피로 물들었지만 그는 표정 하나 변하지 않았다, 백아린이 피AZ-400퍼펙트 덤프데모 다운로드식 웃으며 중얼거렸다, 나도 좀 두서없이 말해서 그렇다, 소란이 커지며 외부에서 흑마련의 무인들이 알아서 나타나긴 했지만 지금 상황에서 그 정도의 지원으로는 모자라다.

힘주어 잡아주는 손이 원진에게 힘을 준 듯, 그의 얼굴이 부드럽게 풀렸다, 그런데 이처럼 매AZ-400퍼펙트 덤프데모 다운로드몰차게 거절을 당하니 자신이 준비한 뭔가를 보여 줄 기회조차 없었다, 물론.우리가 가는 게 어지간히 서운한가 봐, 홍황은 운앙의 말에 들고 있던 서신을 던지다시피 내려놓고 밖으로 나섰다.

준희가 일부러 앙칼지게 눈을 치켜뜨며 말끝을 흐리자 여자들이 기겁하는 표정을지었다, 준하랑 쇼핑 좀 했어요, 메인 포털에 단독이라고 굵은 글씨가 보였다, 떨어 질까봐 두려워하는 마음이 없어지니 곧 신난은 그 속도를 즐기게 되었다.

높은 통과율 AZ-400 퍼펙트 덤프데모 다운로드 덤프샘플 다운

뭐 그리 성격이 급한가, 뒷말은 더 이상 할 수 없었다, 당연히 무슨 일이 벌어지는지 관심조AZ-400퍼펙트 덤프데모 다운로드차 가질 수 있는 상태가 아니었지, 취재 팀장이 세은을 따라 나오며 물었다, 필사적으로 숨기려고 했던 그 모습을, 처음 보는 원진의 무서운 태도에 희수는 금세 기세를 수그러뜨리고 말았다.

시우는 약혼녀에 대해 이야기할 때, 언제나 현재진행형이었다, 1Z0-1052-20시험패스 가능 덤프문제하란다고 할 놈이 아니기에 문제인 것이다, 최 상궁은 굳게 닫힌 침실문을 바라보며 연신 불안한 눈알을 굴리고 있었다.

Microsoft Azure DevOps Solutions Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Microsoft guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Microsoft service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices

  • The 7 essential Microsoft practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Microsoft 4?

Microsoft 4 is the latest iteration of Microsoft, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Microsoft certification path look like?

Students start with 'Microsoft Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Microsoft Managing Professional' or 'Microsoft Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Microsoft Master'.

How much is an Microsoft certification worth?

According to Payscale, certified Microsoft practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Microsoft work?

Microsoft provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Microsoft benefit businesses?

Microsoft 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Microsoft 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Microsoft 4?

There were three major changes with the release of Microsoft 4. Firstly, it is more industry and community-driven, with Microsoft practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Microsoft 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Microsoft 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Microsoft?

Microsoft 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the AZ-400 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Microsoft courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.