AZ-204시험패스가능공부자료 & AZ-204덤프샘플문제다운 - AZ-204시험문제모음 - Mahadharma

 20% off with code: WFH-2020

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The Microsoft training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Microsoft 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Microsoft 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Developing Solutions for Microsoft Azure exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Microsoft framework. Kickstart your path to becoming an Microsoft Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Microsoft 4 Expert

  • Organizations intending to start adopting Microsoft 4 best practices

  • ITSM team members or managers who require an understanding of the Microsoft framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Microsoft best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Microsoft 4, including the Microsoft Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Microsoft’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices, along with the seven essential practices

  • How to become an Microsoft 4 Expert by understanding the new certification path, including the streams for Microsoft Managing Professional (MP) and Microsoft Strategic Leader (SL)

  • How to incorporate Microsoft 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Developing Solutions for Microsoft Azure exam

Why should you take this course?

  • The course addresses all the updates that came with Microsoft 4, including the Microsoft Service Value System (SVS)

  • Microsoft 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Developing Solutions for Microsoft Azure exam on the first attempt

  • The Developing Solutions for Microsoft Azure certification also qualifies students to sit the intermediate Microsoft V3 modules

  • The course was created with input from leading Microsoft subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Developing Solutions for Microsoft Azure exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Microsoft 4?

An Introduction to the Microsoft 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Microsoft 4 Framework, the evolution of Microsoft 4 and best practices, and an introduction to the Microsoft 4 certification structure.

The areas covered include:

Introduction to Microsoft 4
Microsoft 4 Evolution
Microsoft 4 Best Practices
Microsoft 4 Certification Scheme
Microsoft v3 and Microsoft 4
Purpose of the Microsoft Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Microsoft. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Microsoft’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Microsoft to suit their own circumstances.

Many of Microsoft 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Microsoft 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Microsoft’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Microsoft 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Microsoft’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Microsoft 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Microsoft 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Microsoft 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Microsoft SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Microsoft Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Microsoft practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Microsoft 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Microsoft 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Microsoft Practices

Learning Objectives

The 7 Microsoft practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Microsoft practices, their importance and their relationship the Microsoft Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Developing Solutions for Microsoft Azure examination. It will be well worth testing your knowledge on Microsoft 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Microsoft Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

최신시험을 패스하고 싶다면 AZ-204 덤프가 필수이겠죠, Microsoft AZ-204 시험패스 가능 공부자료 여러분은 이것이야 말로 알맞춤이고, 전면적인 여러분이 지금까지 갖고 싶었던 문제집이라는 것을 느끼게 됩니다, Demo를 다운받아Microsoft AZ-204덤프의 일부분 문제를 체험해보시고 구매하셔도 됩니다, 우리에 믿음을 드리기 위하여Microsoft AZ-204관련자료의 일부분 문제와 답 등 샘플을 무료로 다운받아 체험해볼수 있게 제공합니다, Mahadharma는Microsoft AZ-204시험에 필요한 모든 문제유형을 커버함으로서 Microsoft AZ-204시험을 합격하기 위한 최고의 선택이라 할수 있습니다, AZ-204는Microsoft의 인증시험입니다.AZ-204인증시험을 패스하면Microsoft인증과 한 발작 더 내디딘 것입니다.

일 좀 빨리 끝낼 수는 없나, 정헌은 가슴이 철렁했다, 정말 찍으려는 듯이 휴대AZ-204시험패스 가능 공부자료폰을 만지작거리는 것을 본 원진의 눈이 커졌다, 또다시 묘한 향기가 느껴지는 듯했다, 말도 안 되는 소리니까, 금별의 집에 들어가다 그를 마주했을 때와 같이.

그의 인생에서 결코 만날 일이 없고 만나서도 안 되는 존재가 있다면 명조의 후AZ-204시험패스 가능 공부자료손이다, 네 말처럼 나는 기획안이 통과가 된 것도 아니니까 말이야, 그것은 지금 거의 기어들어가다 못해 쪼그라들어 있다, 매니저님, 혜주 언니랑 썸 타는 중?

슬쩍한 카드키로 문을 열고 들어가자 소파에 길게 누운 설과 곁에 어색하게 서 있는 정현이 보였다, 그러면 함께 드레스를 고르러 가는 건 어떨까요, 이해를 못해서 고개를 갸웃거리는 영량, 스승이라 할 분은 계시지만, 그분이 그런 걸 바라지 않으시거니와, 이미 세상일엔 뜻이 없으신 분이니 말씀드릴 수 없소.

전 비서도 그래, 경민이 배 비서의 얘기를 꺼내들자 인화는 저도 모르게IIA-CIA-Part2시험문제모음젓가락질을 멈추고 있었다, 어떤 동생이거나 말거나, 부드럽고 뜨거운 감촉이 남아 간질거리는 제 손끝을 내려다보던 하연의 얼굴에 황망함이 떠올랐다.

하지만 그게 뜻대로 되지 않았다, 어떻게 그렇게 잘 알아요, 그리고 온화한 성격 덕분에 로벨리AZ-204참고자료아는 급속도로 스타티스에게 마음을 연 상태였다, 팔짱을 낀 채로 비스듬히 앉아있는 칼라일은 어딘가 위험해 보였다, 무어라 한마디라도 날아올 거라 생각했는데 어째 문 밖은 잠잠하기만 하다.

꼭 고발해 주세요, 곧이어 이레나와 오펠리아의 시선이 마주쳤지만, 서로 품위 있게 고AZ-204시험패스 가능 공부자료개를 까딱하는 걸로 인사를 대신하고 스쳐 지나갔다, 잠시 후에 대답이 돌아왔다, 둘 사이의 얽히고설킨 이야기들을 한 번에 다 설명할 수가 없어서, 은채는 간단하게만 말했다.

인기자격증 AZ-204 시험패스 가능 공부자료 덤프자료

이제는 느리게 보이던 주변의 상황이 점점 희미하게 다가왔다, 그리고 얼마의 시간이 지나지 않아, AZ-204최신시험상헌의 예상대로 설영이 모습을 드러내었다.오랜만에 뵙습니다, 청음 나리, 초고는 당황했다, 아직 서늘한 바람이 부는 날씨임에도 불구하고 이레나는 그저 어색하게 웃으면서 발걸음을 재촉할 뿐이었다.

난 아직 르네에게 아무것도 해준 게 없는데, 이제는 최단 시간 내에 칼라일과의 결혼식을 준비하는AZ-204최신버전 덤프샘플문제일만 남았다, 이렇게도 저렇게도 해석이 가능한, 상당히 모호한 말이었다, 당시에는 나이도 어렸고 체격도 왜소했지만, 이제 힘으로는 배 여사에게 크게 밀리지 않으리라는 걸 소하도 모르지 않았다.

누적된 피로 때문인지 눈앞까지 흔들렸다, 호랑이가 먼저 왔습니다, 제가 용서한다고 해도AZ-204최신버전 덤프공부자료저 녀석이 안 받아줄걸요?아니, 반드시, 도망쳐 살아계실 거라고 약속하셨어요, 신욱은 이를 악문 채로 창을 들어 올렸다, 어쩜 이렇게 멘트도 비슷비슷한지.도연은 한숨을 삼켰다.

표류 이틀째, 그것도 엄청나게, 이번에는 입술을 뗀 채, 코가 맞닿을락AZ-204인증덤프샘플 다운말락 할 정도에서 윤희는 숨을 들이쉬었다, 악가의 창이 아니라, 서문세가의 검이 되겠노라고, 그의 곁을 살필 수 있는 이는 결코 중전이 아니라고.

오후는 부어터진 목소리를 해서 이파에게 축하를 건넸다, 그럼 서둘러 다녀올게, 혜지가AZ-204시험패스 가능 공부자료도연과 상욱의 사이를 가로막았다, 그러니 이 정도는 공포는 아무것도 아니었다, 그저 최선을 다하는 거, 가녀린 연희의 어깨를 바라보는 준희의 눈동자가 파르르 떨려왔다.

홧김에 내지르고서 배 회장은 자신이 실수했다는 걸 깨달았AZ-204유효한 인증공부자료다, 그리고 그 중심에는 재우가 있었다, 엄청나게 고민 있는 표정으로 걸어가더라, 그래서 열심히 잡고 있잖아, 검사라는 직업을 가진 한 사람으로 집요하고 고집스런 성미가AZ-204최신 덤프문제시너지를 발휘할 순 있어도 그의 눈에 비친 이헌은 보수적인 검찰 집단에서는 눈엣 가시가 될 기질이 다분해 보였다.

모두의 시선이 까끌한 목소리가 난 곳으로 모였다, 회사에서 승헌을 마주하는 건, 쟤가 어떤 애인 줄 알아, 도대체 무슨 일이 있었던 건지 모르겠는데, 어느새 그녀의 머릿속에 부끄러움과 쑥스러움은 사라지고 없었다.

최신 업데이트된 AZ-204 시험패스 가능 공부자료 인증공부자료

궁색하게 반박해 봤자 통하지도 않을 것 같고 주위 시선도 따C_LUMIRA_24덤프샘플문제 다운가우니, 일단 덮고 넘어가자 하는 모양.쯧, 꽃잎이 비처럼 내려오는 그 순간, 세상이 멈추고 또 다른 세계가 펼쳐졌다.

Developing Solutions for Microsoft Azure Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Microsoft guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Microsoft service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices

  • The 7 essential Microsoft practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Microsoft 4?

Microsoft 4 is the latest iteration of Microsoft, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Microsoft certification path look like?

Students start with 'Microsoft Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Microsoft Managing Professional' or 'Microsoft Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Microsoft Master'.

How much is an Microsoft certification worth?

According to Payscale, certified Microsoft practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Microsoft work?

Microsoft provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Microsoft benefit businesses?

Microsoft 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Microsoft 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Microsoft 4?

There were three major changes with the release of Microsoft 4. Firstly, it is more industry and community-driven, with Microsoft practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Microsoft 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Microsoft 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Microsoft?

Microsoft 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the AZ-204 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Microsoft courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.