2021 1Z0-1003-20합격보장가능공부 - 1Z0-1003-20최고품질인증시험대비자료, Oracle Field Service Cloud Service 2020 Implementation Essentials시험유형 - Mahadharma

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  • Course duration: 14+ hours

  • Access period: 6 months

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  • Quizzes & practice exams:

  • Mobile compatible:

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About this course:

Get started with your Oracle 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Oracle 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Oracle Field Service Cloud Service 2020 Implementation Essentials exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Oracle framework. Kickstart your path to becoming an Oracle Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Oracle 4 Expert

  • Organizations intending to start adopting Oracle 4 best practices

  • ITSM team members or managers who require an understanding of the Oracle framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Oracle best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Oracle 4, including the Oracle Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Oracle’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Oracle practices, along with the seven essential practices

  • How to become an Oracle 4 Expert by understanding the new certification path, including the streams for Oracle Managing Professional (MP) and Oracle Strategic Leader (SL)

  • How to incorporate Oracle 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Oracle Field Service Cloud Service 2020 Implementation Essentials exam

Why should you take this course?

  • The course addresses all the updates that came with Oracle 4, including the Oracle Service Value System (SVS)

  • Oracle 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Oracle Field Service Cloud Service 2020 Implementation Essentials exam on the first attempt

  • The Oracle Field Service Cloud Service 2020 Implementation Essentials certification also qualifies students to sit the intermediate Oracle V3 modules

  • The course was created with input from leading Oracle subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Oracle Field Service Cloud Service 2020 Implementation Essentials exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Oracle 4?

An Introduction to the Oracle 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Oracle 4 Framework, the evolution of Oracle 4 and best practices, and an introduction to the Oracle 4 certification structure.

The areas covered include:

Introduction to Oracle 4
Oracle 4 Evolution
Oracle 4 Best Practices
Oracle 4 Certification Scheme
Oracle v3 and Oracle 4
Purpose of the Oracle Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Oracle. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Oracle’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Oracle to suit their own circumstances.

Many of Oracle 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Oracle 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Oracle’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Oracle 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Oracle’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Oracle 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Oracle 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Oracle 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Oracle SVS includes:

The guiding principles
Governance
Service value chain
Practices
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Oracle Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Oracle practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Oracle 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Oracle 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Oracle Practices

Learning Objectives

The 7 Oracle practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Oracle practices, their importance and their relationship the Oracle Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Oracle Field Service Cloud Service 2020 Implementation Essentials examination. It will be well worth testing your knowledge on Oracle 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Oracle Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

인재도 많고 경쟁도 치열한 이 사회에서 IT업계 인재들은 인기가 아주 많습니다.하지만 팽팽한 경쟁률도 무시할 수 없습니다.많은 IT인재들도 어려운 인증시험을 패스하여 자기만의 자리를 지켜야만 합니다.우리 Mahadharma 1Z0-1003-20 최고품질 인증시험 대비자료에서는 마침 전문적으로 이러한 IT인사들에게 편리하게 시험을 패스할수 있도록 유용한 자료들을 제공하고 있습니다, Mahadharma 1Z0-1003-20 최고품질 인증시험 대비자료 질문 풀은 실제시험 변화의 기반에서 스케줄에 따라 업데이트 합니다, 1Z0-1003-20 덤프자료는 IT전문가들이 자신만의 노하우와 경험으로 실제 1Z0-1003-20시험에 대비하여 연구제작한 완벽한 작품으로서 100% 1Z0-1003-20 시험통과율을 보장해드립니다, Oracle인증 1Z0-1003-20덤프만 공부하시면 아무런 우려없이 시험 보셔도 됩니다.

찬찬히 항목을 읽어가던 오월은 다음 순간, 무언가를 발견하고 미간을 찌C-ARSOR-2005최신 인증시험자료푸렸다, 우태환 실장을 또 소환할 겁니까, 연거푸 잔을 들이켜는 그를 보던 바텐더가 말을 걸었다, 창밖 너머로 우뚝 솟은 대학 건물이 보였다.

사천당문의 대장간과 흑점의 대장간을 뜻하는 말이지, 르네는 아무 말도 할 수1Z0-1003-20인기자격증 덤프문제없었다, 우린 페스티벌 때문에 왔는데 같은 게스트하우스에서 묵고 있어요, 그래서 그 잘생긴 얼굴 달고 사니까 좋으세요, 어쨌든 난 사촌 동생, 이잖아.

세장은 침상에 앉아서 팔짱을 끼었다, 윤이 고개를 흔들어 창천군의 손가락을 털어내https://www.koreadumps.com/1Z0-1003-20_exam-braindumps.html었다, 그분의 힘을, 물론 이혜야 그의 연설을 한 시간이고, 두 시간이고 들을 수 있지만, 오라버니의 하녀가 줄었잖아요.쳇, 그가 품에서 휴대폰을 꺼내 내밀었다.

계약서에는 평범한 여타의 계약서들처럼 급여라든가, 휴무라든가 하는 사350-615최고품질 인증시험 대비자료항은 적혀있지 않았다, 표식은커녕 그 흔한 낙서 하나 보이지 않았다, 상대방은 조심스럽게 장 여사의 안부를 물었다, 내가 그렇게 만든 거야.

손으로 한 뼘 정도면 닿을 정도로 가까운 거리에, 그 순간, 설리는 마치1Z0-1003-20합격보장 가능 공부꿈을 꾸는 것처럼 소설 속 세계로 빠져들었다, 그의 주먹질 앞에서 버텨낼 수 있는 존재는 중원에도 거의 없음을 쏙 빼버린 만우는 혀를 끌끌 찼다.

협조해 달라니까요, 과연 이 사내가 이토록 찾아다니는 그건 무엇일까, 이 생활1Z0-1003-20최신 시험 공부자료이 일상이라는 듯이, 그리고 주변을 살피니 다들 고요한 것이 이미 한바탕 환송 잔치를 즐기고 술이 취해 곯아떨어진 걸 알 수 있었다, 윤주는 대꾸하지 않았다.

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그녀가 하지 못한 대답을 승후가 대신해주었다, 가볍게 가기 좋은 곳도 괜찮으1Z0-1003-20최신 인증시험 덤프데모니까, 이걸 사실대로 말해, 말아, 그런 주아의 모습을 내내 유심히 살피던 경준이 말했다, 대표님 본인 스펙도 스펙이지만, 본가는 무려 대한그룹 아니냐.

우리에게 성별은 없다, 지금 바로요, 한 줄기씩 씹다가 뱉어내면 되었기에1Z0-1003-20합격보장 가능 공부르네는 조심스럽게 메니 한 줄기를 꺼냈다, 게다가 그 남자 얼굴은 왜 그리 상쾌한 건데, 단검이라고 하기엔 길고, 검이라고 하기엔 너무 짧은 검이었다.

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아니, 사랑이지만 시우 오빠가 생각하는, 그런 사랑은 아냐, 연약해 보이는 겉모습과1Z0-1003-20합격보장 가능 공부달리 은수의 마음은 무척 단단해 보였다, 애꿎은 대지로 방향이 비틀린 참격이 땅에 깊은 상처를 남기며 허무하게 사라졌다, 그 추측이 들어맞는다면 가만히 있는 게 더 힘들어.

가만히 그 모습을 지켜보던 재영이 폭탄을 던졌다, 안에 확인하고 살아 있는 놈들이1Z0-1003-20시험대비 최신버전 덤프있으면 모두 죽여, 무림맹에 들어온 지 얼마 되지는 않았다지만 그 어떠한 단서도 찾지 못한 채 며칠의 시간이 지났다, 씨익 웃자 포식자처럼 뾰족한 이들이 드러났고.

벗이란 서로에게 고민을 털어놓을 수 있는 존재입니다, 습격을 받아 목숨이 위태로웠다던가 하는 것들1Z0-1003-20시험준비말입니다, 저 둔한 남자의 속을 알면서 모른 척 툴툴댔다, 제가 루주를 이렇게 뵙고자 한 건 우리 두 세력 사이에 얽힌 일들도 조금 풀고, 앞으로 흘러갈 중원의 일들에 대해 논의하고자 함입니다.

별다른 이유 없이 만날 사이가 아니었기에 금호는 위지겸이 자신을 부른 이유가JN0-1102시험유형따로 있을 거라 이미 직감하고 있었다, 그와는 얼마 가지 못해 떨어졌습니다, 가벼운 옷의 재질 때문인지 그녀의 어깨를 타고 벌어진 원피스가 흘러내렸다.

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안 오기에 내일 오나 했지, 대체1Z0-1003-20합격보장 가능 공부사모님은 어디까지 알고 왔을까, 하고 따를 무림인들이 있다더냐?


Oracle Field Service Cloud Service 2020 Implementation Essentials Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Oracle guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Oracle service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Oracle practices

  • The 7 essential Oracle practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Oracle 4?

Oracle 4 is the latest iteration of Oracle, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Oracle certification path look like?

Students start with 'Oracle Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Oracle Managing Professional' or 'Oracle Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Oracle Master'.

How much is an Oracle certification worth?

According to Payscale, certified Oracle practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Oracle work?

Oracle provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Oracle benefit businesses?

Oracle 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Oracle 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Oracle 4?

There were three major changes with the release of Oracle 4. Firstly, it is more industry and community-driven, with Oracle practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Oracle 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Oracle 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Oracle?

Oracle 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

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  • Course duration: 14+ hours

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  • Quizzes & practice exams:

  • Mobile compatible:

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Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the 1Z0-1003-20 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Oracle courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through www.goodelearning.com and must have a valid order number. Please see full terms here.